Last Updated: [July 2025]
Welcome to Trpejca Cruise – Discover Lake Ohrid. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or book a tour with us.
1. Information We Collect
We may collect the following types of personal data:
- Contact Information (e.g., name, phone number, email)
- Booking Details (e.g., tour date, number of people, special requests)
- Payment Information (processed securely via third-party providers)
- Device & Usage Data (e.g., IP address, browser type, website interaction)
2. How We Use Your Information
We use your data to:
- Confirm and manage your tour reservations
- Communicate important updates (e.g., changes or cancellations)
- Improve our website and services
- Respond to your inquiries
- Comply with legal obligations
3. Sharing of Information
We do not sell or share your personal information with third parties for marketing. We may share your data only with:
- Trusted service providers (e.g., payment processors)
- Authorities when legally required
4. Data Storage & Security
We take appropriate measures to protect your data using secure systems and limit access to authorized personnel only. While we strive for full protection, no online transmission is 100% secure.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at:
📧 contact@trpejcacruise.com
6. Cookies
We may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date.
If you have any questions or concerns about our Privacy Policy, feel free to reach out to us.